At Bisa Bahasa Indonesia, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By accessing our website or enrolling in our programs, you agree to the practices described in this Privacy Policy.
We may collect personal and non-personal information in the following ways:
This includes data you provide voluntarily when interacting with our website or services, such as:
Full name
Email address
Phone number
Country of residence
Language preferences
Payment and billing information (processed securely through third-party providers)
Messages or inquiries sent through forms, email, or WhatsApp
When you visit our website, certain data may be collected automatically, including:
IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referring websites
Cookies and tracking technologies
We use cookies to enhance your browsing experience, analyze website performance, remember preferences, and support marketing activities.
You can manage your cookie settings through our Cookie Preferences page.
We use collected information for the following purposes:
To provide and improve our language learning services
To process enrollment, payments, and communication
To respond to questions, inquiries, and customer support requests
To personalize user experience
To analyze website performance and user behavior
To send updates, promotions, or service notifications (only when permitted)
To comply with legal requirements
We do not sell or rent your personal information to third parties.
If you are located in the EU or UK, we process your data under the following legal bases:
Consent – when you voluntarily provide information or accept cookies
Contract – when data is required to deliver our services
Legitimate interest – to improve website performance and service quality
Legal obligation – when required by law
We may share your information with trusted third parties only when necessary to provide our services, including:
Payment processors
Email or communication service providers
Analytics tools (e.g., Google Analytics)
Website hosting providers
Legal authorities (only if required by law)
All partners handling your data adhere to strong privacy and security standards.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:
Encrypted connections (HTTPS)
Secured servers
Access control policies
Regular system monitoring
However, no online transmission is 100% secure. While we do our best, we cannot guarantee absolute security.
We retain your information only for as long as necessary to:
Provide our services
Fulfill legal obligations
Resolve disputes
Maintain business records
You may request deletion of your data at any time (see Section 8).
Our website may contain links to external websites. We are not responsible for the privacy practices or content on those websites and encourage you to review their privacy policies.
Depending on your location, you may have the following rights regarding your personal data:
Right to access – request a copy of your data
Right to correction – update or correct inaccurate information
Right to deletion – request that your data be removed
Right to restrict processing
Right to data portability
Right to withdraw consent
Right to object to data processing
To exercise any of these rights, you can contact us using the information below.
Our services are not directed at individuals under the age of 13.
We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal data, please contact us so we can remove it.
As a global education service, your information may be processed in countries outside your residence.
We ensure that all international data transfers comply with applicable privacy regulations and include adequate safeguards.
We may revise this policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Continued use of our website signifies acceptance of the updated policy.
If you have questions, requests, or concerns about this Privacy Policy, you may contact us at:
Bisa Bahasa Indonesia
Email: [isi email Anda]
WhatsApp: [isi nomor Anda]
Website: bisabahasa.namagz.com